When we launched York Volunteer Centre in December 2020 one of the first things we asked ourselves was what do the most successful volunteer centres have in common? We quickly came to conclusion that it was much more than just offering a matching service for volunteers and organisations, although of course that’s a fundamental part of what we do.

The best volunteer centres work with their local organisations to improve their practice in engaging and managing volunteers, helping those same organisations to develop the best volunteer roles for their organisations, their beneficiaries and the community. If a volunteer centre raises the profile of volunteering and shouts about its value and importance in a locality, if it lets people know that volunteering can take many forms and requires differing levels of time commitment then the matching process will flow from that and will be a success.

So although it is only early days here in York we know what we want to achieve and why it is so important to York. We also know that all this requires great teamwork and we’re currently looking for volunteers of our own to help us achieve our ambitions. Please check out our Office and Admin Volunteer role below and get in touch if you’d like to join us at York Volunteer Centre and also take a look at our other features volunteer roles below.

Type of Voluntary Activity:
Admin / Office Support

Location of Voluntary Activity:
Micklegate Ward

Role description:
The Volunteer Centre at York CVS is looking for two enthusiastic volunteers, who can help the Volunteer Centre Manager during the week with admin and office related tasks, particularly related to volunteering activities. Each volunteer will work on different days of the week, and spend a half/full day each week at the office, alongside the manager, helping with the varied tasks needed.

Tasks include:
-Answering email enquiries from the public about volunteering opportunities
-Maintaining and updating ‘Volunteering’ pages on website
-Assisting volunteer organisations with publishing and advertising volunteer opportunities on the website
-Updating information in internal system and spreadsheets
-Answering phone calls about volunteer related matters
-Liaison with external organisations/charities to renew volunteer opportunities on website
-Assisting with administrative tasks related to meetings/events with local organisations/charities at York CVS premises (subject to COVID-19 safe protocols)

Skills and behaviours needed for the role:
-Good IT skills, including ability to use MS Office (Outlook, Excel and Word) and some website maintenance (WordPress)
-Ability to communicate clearly and professionally in writing
-Friendly, confident telephone manner with an ability to speak empathetically with a variety of people

Familiarity with other aspects of MS Office 365 beyond already mentioned is desirable, but not required. Knowledge about GDPR and data protection in relation to personal information and awareness of confidentiality is also desirable for this role.

Full training and induction will be provided. The office setup at York CVS will be according to current government guidelines for staff and volunteers in office locations during COVID-19. Strict guidelines and appropriate health and safety measures will be in place.

Will there be a DBS check? No

Driving License required? No

Volunteer’s own vehicle required? No

What will the volunteer gain/benefit from:
As an Office & Admin Support Volunteer, you will be part of a friendly and sociable team at York CVS. You will be fully supported in the role, which will provide an opportunity to acquire new personal and technical skills that can be applied to other volunteering and employment opportunities. By volunteering at York Volunteer Centre you will help to promote volunteering, enable others to find the best volunteer roles for them and to support local voluntary and community organisations across the City. It’s a great place to hear about all the great charitable and voluntary things going on in York.

When are volunteers needed: From April 2021 volunteers are needed for a minimum of 4-6hrs per day, 1day per week by mutual agreement.

How to get involved:
Please fill in the application form attached and send to: volunteering@yorkcvs.org.uk by Wednesday 17th March 2021. This is an ongoing volunteer role, so please state in your application which days of the week you would like to volunteer (4-6 hours per day). If you would like any further information before applying you can call Drew, Bev or Charlotte at the Volunteer Centre on 01904 621133 during office hours or email: volunteering@yorkcvs.org.uk. Informal interviews will take place during the w/c 22nd March 2021 via Microsoft Teams or Zoom and successful candidates will start ideally w/c 5th April 2021. We look forward to hearing from you.