Visitor Welcome Volunteer

Organisation Name: Bedern Hall

Organisation Address:
Bartle Garth
St Andrewgate

Organisation's Cause:
Arts / Culture / Heritage / Museums
Local Community

Type of Voluntary Activity:
Greeter / Welcomer

Location of Voluntary Activity:
Goodramgate York

Role description:
Visitor Welcome Volunteers provide a warm, engaging welcome and outstanding customer care for all our visitors from their arrival at Bedern Hall through to their departure. Anyone who is a part of the Visitor Welcome team at Bedern Hall is the ‘first face’ for all our visitors and sets the tone for each visitor’s experience. By helping with a varied range of activities you will contribute towards ensuring that they have a first class experience.

Skills and behaviours needed for the role:
This role will suit people who…
Are confident in talking to a wide range of visitors
Are friendly and enthusiastic
Enjoy providing excellent customer service
Are able to adapt skills and knowledge to suit different situations
Are willing to learn new skills
Are interested in history and local heritage
Are comfortable to be on their feet (with breaks!) for half a day

Will there be a DBS check? No

Driving Licence required? No

Volunteer's own vehicle required? No

Suitable for:
Ongoing Volunteering

What will the volunteer gain/benefit from:
As a volunteer you will be part of a friendly and dedicated team within a beautiful historic environment. You will be able to fine tune your communication skills and learn more about one of York's finest buildings, making a real difference to our visitors' experience.

When are volunteers needed: We are looking for volunteers who are able to help out for 3 hours on an agreed day, once a week or fortnight.

How to get involved:
To find out more about the role you can email Roger Lee ( or visit

Web link: Click here

Closing date: 30-07-2021