Welfare Rights Adviser

The Welfare Benefits Unit offers specialist welfare benefits advice to those who work with members of the public. Our experienced team of advisers provide independent support through our advice line (telephone and email), training, publications, projects and consultancy. We are looking for an adviser with a minimum of 2 years’ experience of welfare benefits advice work and who is committed to providing a quality customer service. As we are a small professional team, flexibility and reliability is paramount alongside being able to demonstrate strong team work experience. The WBU advice line (phone and email) operates Monday to Friday between 9am to 1pm and 1pm to 5pm. The successful candidate must be available to work Monday afternoons and have a pattern of work that fits in with advice line cover (ie be available at 9am or work to 5pm on days when providing advice line cover). Advice line sessions are allocated monthly in advance amongst the advice team.

Location: York | Organisation: Welfare Benefits Unit

Salary: £26,470 (pro rata 37 hours) | Job type: Part time | Hours: 30 or 37

25 days a year annual leave plus bank holidays

Closing date: 13-02-2019

How to apply:
To apply visit our website for the application pack

Web link: Click here


Advice and Information