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| Age Concern York - In Safe Hands | |
| Description: | Offers short breaks to carers of older people - a few hours, overnight or live-in care for up to two weeks. |
| Open: | Mon-Fri 9am-4pm |
| Contact: | Monica Dunham |
| Address: | Age Concern York, 70 Walmgate, York, YO1 9TL |
| Telephone: | (01904) 627995 and 621020 |
| Fax: | (01904) 658463 |
| Email: | monica@ageconcernyork.org.uk |
| Website: | www.ageconcernyork.org.uk |
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| Alternatives to Violence Project - AVP York | |
| Description: | Workshops help people develop self confidence, skills with people, the ability to get on with family, neighbours and workmates. |
| Contact: | The Administrator |
| Address: | Friends Meeting House, Friargate, York, YO1 9RL |
| Telephone: | (01904) 636318 + ansaphone |
| Email: | yorkavp@waitrose.com |
| Website: | www.avpbritain.org.uk |
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| BASPCAN-British Association for the Study and Prevention of Child Abuse and Neglect | |
| Description: | Provides a forum for professionals to exchange views, receive information, training and support. |
| Open: | 9am-5pm |
| Contact: | Judy Sanderson |
| Address: | 15 Priory Street, York, YO1 6ET |
| Telephone: | (01904) 613605 |
| Fax: | (01904) 642239 |
| Email: | baspcan@baspcan.org.uk |
| Website: | www.baspcan.org.uk |
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| Bereavement Counselling - CRUSE, Bereavement Care | |
| Description: | Offers confidential help to all bereaved. Includes free counselling, advice and information, and an opportunity to meet others. Also bereaved by suicide support group and childrens counselling group. |
| Address: | 15 Priory Street, York, YO1 6ET |
| Telephone: | (01904) 481162 - answerphone at times |
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| British Infertility Counselling Association | |
| Description: | To promote the practice of, and research into, infertility counselling. This is a national organisation. |
| Open: | Weekdays |
| Contact: | Marilyn Crawshaw |
| Address: | Dept of Social Policy & Social Work, University of York, Heslington, York, YO10 5DD |
| Telephone: | (01904) 321254 |
| Fax: | (01904) 321270 |
| Email: | mac7@york.ac.uk |
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| Carer's Centre (Part of the Princess Royal Trust Carers' Centre Network) - York & Selby District | |
| Description: | Offers advice, information and support for carers. Produces free newsletter, organises courses. Works with carers, carer groups and organisations to improve services for carers. Offers a service to young carers (under 18) in York and Selby. Has the Community Legal Service Quality Mark in General Help with casework in Welfare Benefits, Older People, Disabitity, Young People, Health & Social Care. |
| Open: | 24 hour answerphone |
| Contact: | Dawn O'Rooke (Centre Manager) |
| Address: | Clementhorpe Health Centre, Cherry Street, Clementhorpe, York, YO23 1AP |
| Telephone: | (01904) 724466 (York Service) (01904) 724314 (Selby Service) |
| Fax: | 01904 642071 |
| Email: | sycarers@sypct.nhs.uk |
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| Centre for Separated Families | |
| Description: | Supports separated families in York and North/East Yorkshire. Provides advice, information, newsletter, counselling, secondhand clothes, baby equipment loan scheme. Drop-ins:York and Harrogate. Telephone/e-mail advice line. |
| Open: | Advice Mon-Fri 10 am-4pm Drop-in Wed 12 - 3pm |
| Contact: | Liz Savage (Manager) |
| Address: | 3 Barker Lane, Micklegate, York, YO1 6JR |
| Telephone: | (01904) 610268 |
| Fax: | (01904) 672491 |
| Email: | advice@separatedfamilies.org.uk |
| Website: | www.separatedfamilies-network.org.uk |
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| Citizens Advice Bureau - York | |
| Description: | The CAB provides advice, information and advocacy on any matter, in particular benefits, debt, employment and housing. The service is free, confidential and impartial. The Bureau also offers appointments and drop-in services at several outreach locations throughout the City. Please phone the appointments line for more information. |
| Open: | Mon,Tues 9.30am-3.30pm Wed 2.30pm-7pm Thurs 9.30am-11.30am Fri 9.30am-12.30pm. 12.30pm-4.30pm appts only. |
| Contact: | The Director |
| Address: | 3 Blossom Street, York, YO24 1AU |
| Telephone: | (0870) 1264850 Appointment Booking line (01904) 623550 |
| Fax: | (01904) 620571 |
| Email: | admin@yorkcab.org.uk |
| Website: | www.yorkcab.org.uk |
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| Community Association for Recreation and Sport (Clifton) | |
| Description: | Sports charity aimed at providing leisure facilities and coaching sessions for residents. |
| Contact: | Paul Williams |
| Address: | c/o 45 Crichton Ave, Clifton, York, YO30 6JJ |
| Telephone: | 01904 466939 |
| Email: | carsclifton@hotmail.com |
| Website: | www.carsclifton.co.uk |
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| Compassionate Friends | |
| Description: | Compassionate Friends is for people who have lost a child, or children, of any age. Friendship & support. Support groups are held in Pickering every month. National Helpline 0117 953 9639. |
| Contact: | David & Janet Warin |
| Address: | c/o 45 Crichton Ave, Clifton, York, YO30 6JJ |
| Telephone: | (01751) 472201 |
| Website: | www.tcf.org.uk |
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| Family Matters York | |
| Description: | Provides marriage preparation, parenting workshops, lifeskills and relationship support, and advice on money management, to improve the quality of family life. |
| Open: | Mon-Fri 9am - 5pm |
| Contact: | Robin Watson |
| Address: | The Spurriergate Centre, Spurriergate, York, YO1 9QR |
| Telephone: | (01904) 639767 |
| Email: | info@fmy.org.uk |
| Website: | www.familymattersyork.org.uk |
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| Family Mediation Service (York) | |
| Description: | Helps couples who are separating and who are in conflict come to agreement on all issues of the family breakdown; children, finance & property. |
| Open: | Mon-Fri 9.00am-5.00pm, 24hr answerphone |
| Contact: | Catharine Morris (Service Manager) |
| Address: | The Old Coach House, Grange Garth, York, YO10 4BS |
| Telephone: | (01904) 646068 |
| Fax: | (01904) 646068 |
| Email: | yorkfms@care4free.net |
| Website: | www.yorkfms.co.uk |
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| Foresight | |
| Description: | Care for both parents before conception reduces problems of birth defects and child ill health, infertility and miscarriages. |
| Open: | Daily 9.30am-8pm |
| Contact: | Val Kearney |
| Address: | The Old Coach House, Grange Garth, York, YO10 4BS |
| Telephone: | (01423) 864358 |
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| Foundation for the Study of Infant Death | |
| Description: | FSID head office can refer to local volunteers within Yorkshire. Runs a helpline and befriender on call telephone line 020 72332090, provides local support by befriending service. Fund raises for research and local hospital. |
| Contact: | Support Department |
| Address: | Artillery House, 11-19 Artillery Row, London, SW1P 1RT |
| Telephone: | Helpline 020 72332090 |
| Fax: | 020 72228002 |
| Email: | fsid@sids.org.uk |
| Website: | www.sids.org.uk/fsid/ |
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| Haxby & Wigginton Community Helpline | |
| Description: | A free listening and support service staffed by trained volunteers for residents in distress from Haxby, Wigginton and surrounding area. |
| Open: | 24 hour answerphone |
| Address: | c/o HWYCA The Community Office, Oaken Grove Community Centre, Oaken Grove, Haxby, York, YO32 3QZ |
| Telephone: | (01904) 769176 |
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| Headway - North Yorkshire | |
| Description: | Provides support and understanding for those who have suffered head injuries, their families and support workers. Contact Ann (Regional Group Support Officer) for local contact |
| Contact: | Ann Hurley |
| Address: | Kirk House, Browning Road, Rotherham, South Yorks, S65 2LG |
| Telephone: | 01709 511999 or 07710 647775 |
| Fax: | 01709 511999 |
| Email: | gsoyorkshire@headway.org.uk |
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| Home-Start York | |
| Description: | Offers support and practical help to young families under stress. Volunteers visit families at home and support offered is flexible, depending on the family's needs. |
| Open: | Mon-Fri 9.00am-1.00pm |
| Contact: | Gail Tams |
| Address: | The Raylor Centre, James Street, York, YO10 3DW |
| Telephone: | (01904) 414200 |
| Email: | homestartyork@ukgateway.net |
| Website: | www.home-start.org.uk |
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| Marriage Care | |
| Description: | Provides a remedial counselling service for all experiencing difficulties with their personal life. Marriage preparation courses and other educational counselling also available. |
| Contact: | Mary Thompson |
| Address: | The Raylor Centre, James Street, York, YO10 3DW |
| Telephone: | (01904) 789115 |
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| Muscular Dystrophy Campaign (York Branch) | |
| Description: | To provide help and support to sufferers and their families and to raise money for research. |
| Open: | 9am - 9pm daily |
| Contact: | Pamela Richardson (Chair) |
| Address: | 12 Crofts Avenue, Pickering, YO18 7HP |
| Telephone: | (01751) 473221 |
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| National Association for Gifted Children (Yorkshire Branch) | |
| Description: | NAGC exists to help gifted children fulfil their full potential; support for parents and teachers. Confidential counselling service for parents. Explorers Club for children. |
| Open: | Anytime |
| Contact: | Maureen Mann |
| Address: | Plantation House, East Cowton, Northallerton, DL7 0JY |
| Telephone: | (01609) 881524 |
| Fax: | (01908) 673679 |
| Email: | nagc@rmplc.co.uk |
| Website: | http://www.rmplc.co.uk/orgs/nagc/virtual.html. |
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| National Society for the Prevention of Cruelty to Children | |
| Description: | To eradicate child abuse. To help children and their families through treatment when abuse has occurred. To provide an assessment and theraputic service to children and women when domestic abuse has occurred. |
| Open: | Freephone 24 hrs 0808 800 5000 |
| Contact: | Debra Radford |
| Address: | 65 Osbaldwick Lane, York, YO10 3AY |
| Telephone: | (01904) 430455 |
| Fax: | (01904) 430818 |
| Email: | dradford1@nspcc.org.uk |
| Website: | www.nspcc.org.uk |
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| Rape Crisis (York) | |
| Description: | 1 to 1 counselling, telephone helpline, and welfare information to women who have been raped or sexually abused, either recently or in the past. |
| Open: | Thursdays 7- 9pm helpline. Answerphone available at other times and checked regularly. Appointments arranged. |
| Contact: | Becky Crocker |
| Address: | 7 Goodramgate, York, YO1 7LJ |
| Telephone: | (01904) 610917 |
| Fax: | (01904) 610917 |
| Email: | support@yorkrapecrisis.co.uk |
| Website: | www.rapecrisiscentre.org |
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| Regen Centre | |
| Description: | Community Centre offering facilities for sport, childcare, leisure, education, meetings, exhibitions and private functions. |
| Open: | 8.30am-11pm |
| Contact: | Mike Maczuga |
| Address: | Landing Lane, Riccall, York, YO19 6PW |
| Telephone: | (01757) 248849 |
| Fax: | (01757) 248869 |
| Email: | info@riccall.co.uk |
| Website: | www.riccall.co.uk |
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| Relate (York & Harrogate) | |
| Description: | Provides a confidential counselling service for people having difficulties or anxieties in marriage or any adult couple relationship. Psychosexual therapy available. Relate-Teen service for young people affected by parents' relationship difficulties.Training and education programmes available in wide areas of personal growth and development. |
| Open: | Mon-Thurs 9.30am-3.30pm, Mon-Thurs 6-9pm |
| Address: | 14 Pavement, York, YO1 9UP |
| Telephone: | (01904) 625971 |
| Fax: | (01904) 642772 |
| Email: | relateyork@ukonline.co.uk |
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| SCOPE (North East, Yorkshire and The Humber) | |
| Description: | A national disability organisation whose focus is people with cerebral palsy. Our fieldworkers offer information and support to disabled people, families and carers. Scope also campaigns for equality for all disabled people. |
| Open: | Mon-Fri 9am-5pm |
| Contact: | Alison White |
| Address: | Winston House, Monckton Rd, Wakefield, WF2 7AX |
| Telephone: | (01924) 366711 Textphone (01924) 299721 Free Helpline 0808 800 3333 |
| Fax: | 01924) 366764 |
| Email: | northeastandyorkshire@scope.org.uk |
| Website: | www.scope.org.uk |
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| Song Box | |
| Description: | One hour musical play sessions for all 0-4 year children, with their carers, songs, games and instruments at many locations and times, around York. |
| Open: | 8am-8pm for enquiries |
| Contact: | Thea Jacob |
| Address: | Winston House, Monckton Rd, Wakefield, WF2 7AX |
| Telephone: | (01904) 634390 |
| Email: | tjsongbox@yahoo.co.uk |
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| Special Care Baby Unit - Support Group - York | |
| Description: | To provide emotional and practical support to parents of special care babies. To raise funds for the unit which will benefit the babies being cared for. |
| Contact: | Lynne Britton |
| Address: | Winston House, Monckton Rd, Wakefield, WF2 7AX |
| Telephone: | (01904) 765017 (Any day, reasonable time) |
| Email: | lynne.britton1@btinternet.com |
| Website: | www.supportscbuyork.co.uk |
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| Special Families (York) | |
| Description: | Parent-led support and information for families who have a child (0-16) with disabilities. |
| Contact: | Gillian Upton Holmes |
| Address: | 16 Heslington Road, York, YO10 5AT |
| Telephone: | (01904) 629640 |
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| Survive (Survivors of Child Sexual Abuse in North Yorkshire) | |
| Description: | 1-to-1 meetings, information, self-help groups and book loan service for survivors of child sexual abuse and their friends and families. |
| Open: | Office Mon-Fri 9-5pm Helpline 7.30 -10pm Thurs. Answerphone messages checked and responded to Mon-Fri. |
| Contact: | Gill Main |
| Address: | 15 Priory Street, York, YO1 6ET |
| Telephone: | Office (01904) 638813 Helpline (01904) 642830 (24hr ansaphone) |
| Email: | survive@onetel.net |
| Website: | www.survive-northyorks.org.uk |
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| Women's Aid (York) | |
| Description: | Provides refuge accommodation, advice and support for women and their children escaping physical and -or emotional domestic violence. |
| Open: | Mon-Fri 9am-5.00pm, 24hr on call service |
| Address: | PO Box 457, York, YO1 9YJ |
| Telephone: | Refuge (01904) 646630, Outreach (01904) 646036 |
| Fax: | (01904) 622994 |
| Email: | info@yorkwomensaid.org |
| Website: | www.yorkwomensaid.org |
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| Women's Counselling Service | |
| Description: | Counselling for women on a wide range of issues. |
| Open: | Administration & Initial Interviews Monday 12.30 - 2.30pm |
| Contact: | Barbara Webb |
| Address: | OPSA House, 5a High Ousegate, York, YO1 8ZZ |
| Telephone: | (01904) 652706 (24 hour answerphone) |
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| Woodlands MS Resource & Respite Care Centre | |
| Description: | Respite Care: Short term respite care to anyone affected by Multiple Sclerosis. Resource Centre: Information, support and advice regarding any issue affecting people with Multiple Sclerosis and family, friends, carers and health and social care professionals. |
| Open: | Respite Centre: 51 wks a year, usually closed early Jan. Provides 24hr nursing respite care. Resource Centre: Tel-office hours, Drop In - Tues 2-7pm, Thurs 10-2pm, 1st Sat each month 10-2pm |
| Address: | 120 Thief Lane, Hull Rd, York, YO10 3HU |
| Telephone: | 01904 430600 |
| Fax: | 01904 430055 |
| Email: | msresource@woodlands .org.uk |
| Website: | www.mssociety.org.uk |
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| York Child Contact Centre | |
| Description: | The Centre helps children to keep in touch with both parents after break up of a marriage or long term relationship. Open every Saturday 1.30-4.00pm at Priory St Nursery, York. Phone Mrs Bramwell as above for details. |
| Open: | Mon-Sat 9.30am-4.30pm |
| Contact: | Mrs J Bramwell |
| Address: | 63 Lawrence Street, York, YO10 3BU |
| Telephone: | (01904) 410871 |
| Fax: | (01904) 410652 |
| Email: | sccc@care4free.net |
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| Young Carers Service (York) | |
| Description: | Offers advice, information and support,monthly group and various activities for young carers (under 18). A service for 18-25 year old carers is also available. Works with carer groups and organisations to improve services for carers. |
| Open: | Mon,Tues,Thurs 10-12pm & 1-3.30pm, Wed 1-3.30pm |
| Contact: | Sharron Keast |
| Address: | Clementhorpe Health Centre, Cherry Street, York, YO23 1AP |
| Telephone: | (01904) 724466 |
| Fax: | (01904) 642071 |
| Email: | sharron.keast@sypct.nhs.uk |