Volunteer Manager Guidance

Helping you to improve your volunteering programme

In sections that match the Investing in Volunteers quality standard, this guide will help you to develop the work you do with volunteers. We hope it will become a reference point for good practice.

0. Introduction
1. Commitment to volunteers
2. Resources >>
3. Diversity >>
4. Creating roles for volunteers
5. Safety and expenses >>
6. Recruitment >>
7. CRB checks and references
8. Induction >>
9. Valuing volunteers
10. Supporting volunteers
11. Evaluating your programme >>
12. York information
13. Jargon buster